Shipping policy

No Returns or Exchanges

Each reproduction is custom-made per order, which means all sales are final. We do not offer refunds or exchanges unless the item arrives damaged or defective.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery at backodejana0@gmail.com with the following details:

• Your order number

• Photos of the damaged or defective product

• Photos of the packaging

We will review your request and, if approved, provide a replacement at no additional cost.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your order is marked as delivered but you have not received it, please check with your local carrier or neighbors before contacting us.

Chargebacks and Disputes

Since all sales are final, we kindly ask that you reach out to us directly with any concerns before initiating a chargeback or dispute with your payment provider.

By completing a purchase, you agree to this Refund Policy.

For any further questions, feel free to contact us at [your email/contact info].